Surveillance is a necessary and vital element for investigative case development. The goal of surveillance is to obtain evidence or information that will support or negate a suspicion. We conduct an extensive preliminary investigation to determine the whereabouts of your subject and then develop an investigative plan.
After a successful preliminary investigation is conducted we will then send out our knowledgeable and trained field agents to conduct the surveillance. Our agents adapt to the investigation by blending into the environment with the use of various disguises, inconspicuous vehicles and state-of-the-art equipment. Our end results will be provided with a professional detailed report, video and/or photographs of your subject.
Beginning with a well-developed investigative plan, our level of preparedness ensures each investigation will have a high degree of success. Our approach is aggressive yet honest and discreet. Working within the law, no effort is too much for a client.
Pinpoint Investigations & Security Corp. provides these services throughout Staten Island, Brooklyn, Manhattan, Queens, and the Bronx.
Who Uses This Service
- Plaintiff and defense attorneys, matrimonial and family-law counsel, employment and commercial litigators, personal-injury teams, and out-of-state counsel needing licensed New York/New Jersey fieldwork.
- Insurance carriers, claims professionals, special investigation units, third-party administrators, self-insured organizations, and coverage or subrogation counsel.
- Businesses, owners, boards, in-house counsel, compliance, human resources, corporate security, risk-management, and internal-audit teams.
- Individuals and families with a legitimate personal, matrimonial, parenting-time, residence, safety, or financial question that can be addressed through lawful observation.
- Process servers, investigators, law firms, fiduciaries, and other authorized professionals who need a locate, difficult-service stakeout, activity check, site observation, or regional surveillance support.
When to Contact Pinpoint
Clients usually call when an important decision depends on conduct, activity, location, or a recurring pattern that records and interviews alone cannot verify. Common triggers include:
- Conflicting accounts about where a person was, what occurred, how often conduct occurs, or whether a claimed routine is accurate.
- A workers’ compensation, disability, bodily-injury, liability, or other insurance matter in which lawfully observable activity may be relevant to the claim.
- Questions involving residence, cohabitation, infidelity, parenting-time compliance, travel, or another pattern relevant to a matrimonial or family matter.
- Suspected employee theft, fraud, policy violations, undisclosed outside work, conflicts, diversion of customers or property, or other corporate misconduct.
- An evasive or difficult-to-locate person whose residence, workplace, vehicle, routine, or lawful service opportunity must be verified.
- Counsel or an authorized client needs objective photographs, video, time logs, or a chronology before discovery, negotiation, a hearing, trial, or another consequential decision.
What to Expect
Confidential intake: Pinpoint identifies the legitimate purpose, exact factual question, subject, locations, dates, known vehicles and routines, deadlines, safety concerns, contact restrictions, court orders, and counsel or authorized client contacts.
Information requested may include a recent photograph, full identifiers, addresses, vehicles, employers, schedules, expected events, relevant pleadings or claim materials, prior findings, and public profiles. Sensitive information is transferred securely.
Written plan: the agreed scope sets coverage dates and hours, static or mobile strategy, likely lawful vantage points, one- or multi-investigator staffing, communications, contingencies, retainer, rates, travel, and expenses.
Preparation and fieldwork: investigators may perform records research or reconnaissance first, then observe discreetly from lawful public or authorized locations without trespass, provocation, pretext contact, hacking, or interference with the subject.
Contemporaneous documentation: observations are time-stamped and location-specific; photographs or video are captured when lawful and safe; original media and field notes are preserved; material developments are reported to the authorized contact.
Deliverable: a confidential chronological report explains what was directly observed, dates and locations, photographs or secure video, relevant vehicle or location information, breaks in coverage, unsuccessful periods, and material limitations. Follow-up work or testimony is available when requested.
Timing and Availability
An urgent assignment may begin the same day or next business day when the objective, subject information, written authorization, safety details, staffing, and retainer are ready. No start time is guaranteed until the assignment is accepted.
Each surveillance occurrence is scheduled for an agreed block of time. A single date may address a known event, appointment, departure, or service opportunity; an unknown or changing routine generally requires broader coverage.
A recurring pattern often requires several representative dates or weeks. Pinpoint and the client or counsel review early results before extending coverage so additional work remains proportionate to the objective and budget.
Timing and continuity vary with the subject’s activity, multiple exits or vehicles, traffic, weather, travel distance, public visibility, guarded or private locations, safety, investigator availability, and whether a second investigator or coordinated handoff is needed.
Material developments can be communicated promptly. The final report follows review and organization of field notes, timestamps, photographs, video, locations, coverage gaps, and other exhibits.
Why Pinpoint
Experienced supervision: work is supervised by Igor Galitsky, a retired NYPD Sergeant/Supervisor Detective with 23 years of law-enforcement and investigative experience.
Licensed regional capability: Licensed Private Detective, in New Jersey and New York, with practical New York/New Jersey static, mobile, urban, suburban, court-related, insurance, corporate, and personal surveillance experience.
Intelligence-led planning: records research, locates, addresses, vehicles, employers, companies, schedules, maps, access points, public information, and prior observations are used to reduce wasted coverage and improve positioning.
Team capability: assignments can use one investigator or coordinated personnel, vehicles, handoffs, and coverage positions when multiple exits, dense traffic, long-distance movement, safety, or the subject’s counter-surveillance awareness requires it.
Evidence discipline: direct observations, client-supplied information, photographs, video, time and location data, analytical leads, unsuccessful periods, and limitations are separated and organized into a clear factual chronology.
Discreet and lawful execution: the plan is tied to the client’s legitimate objective, counsel’s instructions, confidentiality, proportionality, public or authorized access, safety, and budget. Pinpoint avoids provocation, unlawful intrusion, and overstated conclusions.
Important Limits
- Surveillance cannot guarantee that a subject will appear, leave, engage in expected activity, or be successfully followed, photographed, or served. An inactive day is still an accurate result for that assigned period, not proof of what happens at other times.
- Surveillance is a limited snapshot, not proof of intent or a person’s entire life. Observed activity does not by itself establish fraud, disability, liability, misconduct, cohabitation, custody fitness, or another legal or medical conclusion.
- Private investigators do not have police powers. Pinpoint does not trespass, enter private areas without authority, hack accounts or devices, intercept private communications, unlawfully record audio, or place a tracking device without proper legal authority.
- Discreet work reduces exposure but cannot guarantee zero risk of detection. Traffic, access restrictions, security personnel, the subject’s driving, counter-surveillance behavior, or safety concerns may require an investigator to disengage.
- Clear images and continuous coverage are not always possible. Darkness, weather, distance, obstructions, private interiors, multiple exits, sudden travel, or a single-investigator plan can limit what is safely and lawfully documented.
- Pinpoint reports investigative facts and limitations; the client, counsel, insurer, employer, medical professional, or court decides relevance, admissibility, liability, benefits, discipline, or legal strategy. Surveillance is not an emergency-response service.
A De-identified Example
De-identified representative matter: Counsel needed objective evidence concerning a disputed recurring activity pattern. Existing records identified likely locations and vehicles, but the subject’s actual routine and movements were unclear.
What Pinpoint did: We verified identifiers and likely locations, performed reconnaissance, and planned several representative coverage dates. Investigators used lawful static and mobile positions, recorded contemporaneous time and location notes, captured photographs and video when conditions allowed, and avoided contact or interference.
General result: The report documented the activity observed on each assigned date, routes and locations, unsuccessful periods, photographs and video, and the limits of the coverage. Counsel used the factual chronology to guide case strategy without asking Pinpoint to decide what the conduct legally or medically proved.
Service area and contact
Pinpoint Investigations & Security Corp. serves Staten Island, Brooklyn, Manhattan, Queens, and the Bronx. Call 718-667-6422 to discuss your needs.
Related services: Private Investigations; Matrimonial & Divorce Investigations; Child Custody & Spouse Visitation Investigations.
Frequently Asked Questions
What information do you need to start?
Usually the legitimate objective, subject’s full name and identifiers, recent photograph, addresses, vehicles, employers, likely schedule, relevant dates and locations, known risks, documents or orders, prior findings, public profiles, authorized contacts, and the deadline. We identify the minimum necessary information during intake.
Can you guarantee that you will see the subject or prove my case?
No. A subject may remain inside, change plans, use an unknown vehicle or exit, travel unexpectedly, or engage in no relevant activity during the assigned period. Pinpoint documents what is and is not observed; counsel, the client, insurer, employer, or court determines its significance.
Will the subject know, and do you contact them?
Surveillance is planned to be discreet and ordinarily involves no subject contact or provocation. No investigator can guarantee zero risk of detection, and safety, access, traffic, security, or counter-surveillance behavior may require us to reposition or disengage.
What can you lawfully photograph, record, or track?
We document activity visible from lawful public or authorized vantage points and capture photographs or video when lawful and appropriate. We do not trespass, hack, intercept private communications, unlawfully record audio, or place a tracking device without proper legal authority; the exact plan may depend on jurisdiction and counsel’s instructions.
How many investigators and surveillance dates are needed?
A focused location with one exit may use one investigator. Multiple exits or vehicles, dense traffic, long-distance movement, difficult handoffs, safety concerns, or counter-surveillance awareness may justify two or more. A known event may require one date; a recurring pattern usually needs several representative dates.
What will I receive, and how is surveillance billed?
The agreed deliverable normally includes a confidential chronological report with time and location observations, photographs or secure video, vehicle or site information, unsuccessful periods, coverage gaps, and limitations. Pinpoint works on a retainer basis: the first investigator is commonly $150 per hour, each additional investigator $100 per hour, with a five-hour minimum per surveillance occurrence; mileage is $0.60 per mile and tolls are reimbursed.
